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Solutions For Performing Arts Organizations
Frequetly Asked Questions
Q. How can I begin using one of Cool Dog Interactive's performing arts web site packages?

A. Once you choose which Performing Arts web site package is right for you, simply click on the Contact Us button, complete the contact form and we'll contact you to get you started. Your new web site could be live in a few short weeks.

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Q. How easy is it to create and maintain our website using a Cool Dog Interactive performing arts web site package?

A. That is what is great about our Performing Arts web site packages. You can typically be comfortable with all of the basics of managing and updating content within an hour. We also provide online and phone support to provide you with answers to any questions you may have.

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Q. What if I already have a domain name?

A. Then you are already one step ahead. We'll provide you the information necessary to point it to our servers. We are also happy to help you through that process.

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Q. How do I manage my website?

A. From any computer with Internet access and a browser, go to the web address that we will provide to you, enter your user name and password, and click "Login." This will take you to your control panel where you can add content, manage your venues, upload photos, etc.

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Q. How do I get my web hosting set up? How much does the hosting cost?

A. You don't have to worry about the web hosting. It is already included with your monthly fee. We install the system for you and then provide you access via the control panel.

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Q. Can I upgrade from the basic package to the premium package at any time?

A. Yes. Upgrading from the basic package to the premium package is free. The only change in billing you will see is the additional charge in the monthly package fee on your invoice.

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Q. What new features will be added and how much will they cost?

A. We are constantly developing or evaluating new features. Most new features will be added to one of the existing plans at no additional fee depending on the feature. We really value your input into new features that you desire, so please don't hesitate to let us know what you would like to see added to the system.

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Q. Do I have to update my control panel when new features are available?

A. Absolutely not! We do that for you. Our desire is to be your performing arts partner. We want to manage the complex behind-the-scenes work for you and allow you to focus on your content and on reaching your audience.

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Q. What kind of computer or operating system do I need to manage my web site?

A. You don't need any special kind of computer. You can manage your web site from most any computer including Windows' based computers, Macs and Linux.

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Q. Can I update my website from anywhere?

A. As long as you have Internet access and a web browser, then you are all set.

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 Overview
 Package Features
 Frequently Asked Questions
 Clients
 Pricing
 Contact Us



Package Features:

- Venue Management
- Performance Listings
- Press and Media Postings
- Calendar of Events
- Contact Us Forms
- Staff and Board Directory
- Education Opportunities
- Photo Galleries
- Documents Posting
- On-Site Blogging
- Video and Audio Link Management
- Up to 20 Additional Pages of Content
Cool Dog Interactive, Inc.  -  Midtown Atlanta  -  Phone: 404.522.1062  -  Contact Us